Build a Business Workflow


Ensuring that operations supporting an API is properly defined, as well as what is needed to properly design and bring an API to life. A little planning and organization at this step of an APIs journey can go a long way towards ensuring the overall health and velocity of an API, and the applications that depend on this internal, partner, or public API.

Team Workspace

Establishing and properly setting up a dedicated workspace for each API helps ensure there is always a single place to go to find everything that is happening with an API across it's entire lifecycle.


Having a formal process and approach to designing an API helps establish consistency and the precision of APIs in production, ensuring that APIs are developed using common patterns across an industry, and within an organization, establishing known practices for shaping the surface area and behaviors of APIs that applications are depending upon.

Workflow Collection

Defining workflows across many APIs and API paths provide a rich way to design and document common business workflows and practices, providing a specific sequence of API requests needed to accomplish a business objective, or just a subset of a larger API that meets the needs of a specific business sector, helping go beyond just a reference of everything an API does and getting closer to the business value.


Having complete, accurate, and easy to follow document is essential for all APIs, helping alleviate the number one pain point for API consumers when it comes to onboarding with an API, as well as expanding the number of API paths an application puts to work, making API documentation one of the most important areas of the API lifecycle.

Workflow Documentation

Providing documentation for workflow collections help introduce consumers to what a workflow define across multiple API requests can accomplish, and potentially provide a sequential walk through of each step of the flow, allowing API consumers to quickly understand what a workflow accomplishes, but also provides all the details of the workflow in an well documented executable format.


A test-driven API lifecycle ensures that each API accomplishes the intended purpose it was developed for, providing manual and automated ways to ensure an API hasn't changed unexpectedly, is as performant as required, and meets the security expectations of everyone involved, helping establish a high quality of service consistently across all APIs.

Workflow Testing

Establishing tests for specific business workflows helps to ensure that critical business capabilities are always available, defining simple or complex scenarios that mimic real world functionality complete with synthetic or actual data to try and make sure the tests reflects what will actually be happening in real life.


All tests applied to an API should be monitored on a logical schedule and from relevant geographic regions, monitoring that APIs aren't breaking their contract, falling below their agreed upon service level agreement (SLA), or becoming a security risk, helping automate the quality of service across APIs in a way that allows teams to be as productive as possible.

Workflow Testing Monitor

Monitors can be setup for all workflow testing, scheduling the run of workflow tests when needed and configuring to run from the regions that matter most to business operations, making sure that essential business capabilities are working as designed and delivering as expected on a 24/7 schedule.

The End